Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

We automatically collect information when you:

• Visit our website
• Use our mobile application
• Open our emails
• Click on our advertisements

2.3 Third-Party Sources

We may receive information about you from third-party sources, such as:

• Business partners
• Service providers
• Marketing companies
• Publicly available sources

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our website and services
• Process transactions and send related information, including confirmations and invoices
• Send administrative information, such as updates to our terms, conditions, and policies
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, promotions, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience on our website
• Improve our marketing and promotional efforts

4. How We Share Your Information

We may share your personal information with:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Order fulfillment
• Customer service
• Marketing and advertising
• Data analysis
• IT and security

4.2 Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

We may share or transfer your information in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.

4.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We maintain physical, electronic, and procedural safeguards that comply with Swiss and European regulations to protect your personal information. These measures include:

• Encryption of sensitive information
• Secure servers and networks
• Access controls and authentication procedures
• Regular security assessments and audits
• Employee training on data protection

6. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

6.1 Access

You have the right to request access to your personal information that we have collected.

6.2 Correction

You have the right to request that we correct incomplete, inaccurate, or outdated personal information.

6.3 Deletion

You have the right to request the deletion of your personal information under certain circumstances.

6.4 Restriction

You have the right to request that we restrict the processing of your personal information under certain circumstances.

6.5 Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

6.6 Objection

You have the right to object to the processing of your personal information under certain circumstances.

6.7 Withdrawal of Consent

You have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.

7. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

If we transfer your personal information to countries outside Switzerland or the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your personal information, such as:

• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules
• Adequacy decisions by the European Commission

9. Cookie Policy

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

9.1 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly.
• Preference Cookies: These cookies enable the website to remember choices you make (such as your language preference).
• Analytics Cookies: These cookies help us understand how visitors interact with our website.
• Marketing Cookies: These cookies are used to track visitors across websites to display relevant advertisements.

9.2 Your Cookie Choices

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. You can learn more about cookies and how to manage them in your browser settings.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

We will notify you of any material changes through a notice on our website or by directly sending you a notification. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: